Rokomari Handicraft highly values the urgency of your orders. We endeavor to make sure that your ordered products reach your door in the fastest possible time. Once your order is confirmed, you will receive a confirmation call.

Your ordered products will be sent to your given address in 3 to 5 business days for anywhere in Bangladesh. The shipping cost may differ based on the order size and/or the price charged by the courier service/s. You will be offered “Free shipping” facilities if your order exceeds the minimum amount of BDT 5,000/-.

We start the shipping process within 24 hours. So, if you want to cancel or modify any order, please inform us at your earliest.

If you have any issue with the product you can contact us and return the product instantly.

Please note:

• No discounted/special offer item will be exchanged/ refundable.
• No monetary refund is acceptable.